Claim insurance benefits

Claim insurance benefits

Insurance claim settlement

book After receiving the full and qualified Claim Documents, Aviva shall verify documents, make a decision and send a notification directly to the Claimant and Beneficiaries.

attach_money In case of accepting to pay insurance benefit, Aviva shall make payment based on the method selected by the customer in Claim request form. Insurance benefit/ Payables/ Refunds from Policy shall be paid by either of the following methods: 

account_balance When coming to Customer Service Center of Aviva/transaction offices/ branches of the bank across the country to get Insurance benefit/ Payables/ Refunds from Policy, the recipient should present the following documents:  

attach_money Payment of online insurance benefits  

Customers can do the required procedures for online insurance benefit at here