Tin tức Aviva

Tin tức Aviva


To continue improving the quality of customer services, Aviva Vietnam would like to announce the change of our Customer Service Hotline as follows:

- From June 1st, 2019 the official Customer Service Hotline will be 1900 633 369 - The new hotline charges 1000 VND/minute for all incoming mobile phone and fixed phone numbers 

- The current hotline of (024) 3724 6699 will cease service from June 1st, 2019 

Below are the integrated customer support features of the new Customer Service Hotline 1900 633 369: 

- Customers can press 1 to request Customer Service Agent to call back on the next working day if the line is busy 

- Customers’ repeated incoming phone number but fail to connect will be saved so the Customer Service Agent can call back 

- Call history will be integrated with the customer database for easier referencing and better customer care services 


Aviva Vietnam

Aviva Community Fund

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